Returns and Refunds
By making a purchase you are demonstrating a clear understanding that we are selling these products containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease. Always check with your physician before starting a new dietary supplement program. These products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding of the present status of CBD (cannabidiol) products.
Please email ResellerSupport@EntourageHoldings.net Attn: RMA in the subject line. if there are any issues with your order or product. We are here to help. The customer is responsible for return shipping costs. Please refer to our Returns Process below.
1. Prior to returning items, the customer must contact us at ResellerSupport@EntourageHoldings.net or, by phone at (855-547-2237). If after speaking with us, you still want to return unopened products, Entourage Holdings.net, Inc. will refund 100% of the purchase price, plus applicable tax, less shipping costs, on unopened items as long as you have requested an RMA # within 10 days fro the purchase. Customers are responsible for return shipping costs. You must receive a Return Authorization # and place it conspicuously on the outside of the returned box. Items returned without express written authorization from Entourage Holdings.net, Inc. will not be refunded.
2. Please notify Entourage Holdings.net, Inc. support, once you have shipped the unopened product back. Shipping must occur within 14 days of receiving the Return Authorization #. ResellerSupport@EntourageHoldings.net
3. Once we receive your package and confirm the condition, we will issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your statement.
*If you have any questions regarding our return policy please email ResellerSupport@EntourageHoldings.net
All Entourage Holdings CBD products purchased via retail indicates your acceptance of the terms of purchase which means you agree to and understand the Refund Policy.